- Free Quotes
- Senior Discounts Available
- 16week Free Payment Plan with No Charges
- Same Day Hot Water Installations
- Deal with The Owners, Call the Office and Speak to A Local
- Customers Are Our Priority
- Free Quotes
- Senior Discounts Available
- 16 week Free Payment Plan with No Charges
- Same Day Hot Water Installations
- Deal with The Owners, Call the Office and Speak to A Local
- Customers Are Our Priority
Hot Water, Heating & Cooling Specialists
Welcome to Southside Plumbing Heating & Cooling
Southside Plumbing Heating & Cooling are your trusted heating and cooling specialists, servicing Southeast Melbourne, Mornington Peninsula & Gippsland. We are a family-owned business specialising in the supply, installation, maintenance and repair of heating and cooling systems and hot water units. Whether you are looking for air conditioners, ducted gas heating, split systems, evaporative cooling or hot water units, we’ve got you covered. We offer competitive prices for heating and cooling solution and will beat any written quote hands-down to ensure you receive the best deal.
Heating & Cooling Products
Our Services
The Southside Difference
- 20+ years’ experience
- Satisfaction guarantee
- Local company
- Fully insured and licensed
- Certified technicians
- Competitive pricing
- High standards of workmanship
- Safe, reliable and professional
- 7 days a week
- Over 100,000 installations
Qualified & Experienced Technicians
Our technicians are fully licensed and accredited and have several years of experience installing, servicing and repairing a range of heating and cooling systems. We have a ready stock of spare parts for all leading brands of heaters, air conditioners and hot water systems and can assure you of a fast, efficient and affordable repair and service.
What Our Customers Say
What Our Customers Say
★★★★★
So happy with the service from the guys who came out to remove my old heater on Wednesday. I called and spoke to the very friendly Sarah, I explained that I needed it removed ASAP. Sarah went above and beyond to accommodate me and was able to book in a time the next day. The guys arrived on time, were super friendly and knowledgeable and even offered to cut a piece of wood to fit over the hole until it gets bricked. I will definitely be using Southside plumbing again, they are a wonderful family owned business and nothing is too much for them. Thanks so much guys!!!
- Rachael H.
★★★★★
Great customer service, very professional. Had a hot water system unit busy in the middle of the night. I contacted them and left a message. 7am on Sunday morning said they would be at mine in an hour to replace the whole unit. Will was very professional and great help replacing the unit. Very friendly bloke and a great asset to the team. Highly recommended these guys for anything plumbing related services.
- Christopher S.
★★★★★
Outstanding service. The team are responsive, polite and on time, I am super happy with the hot water unit installed last year.. They don’t try to sell you something you don’t need. I referred the owner of my parent’s rental to Southside when the hot water system seemed to have given up the ghost – they were there the next morning and repaired the unit which had been flooded by rain. They could have easily said that it needed replacing but did the right thing. Can not recommend highly enough.
- Zoe E.
★★★★★
The team at Southside Plumbing & Heating are always friendly & welcoming. They offer professional service, advice & quality products. I have been a returning customer of Southside Plumbing since 2007 & have highly recommended them to my family & friends over the years.
- Bree H.
★★★★★
Friendly service, honest and best prices around. Perfect installation with a great eye for detail. I would highly recommend them to anyone. Look no further! Thank you Lorraine, Leigh, Jack and team.
- Mars T.
★★★★★
Outstanding customer service from the entire Southside team right from getting an appointment at short notice, providing a competitive quote, installation went fine, government rebate plus the Cashback offer, all sorted in the fastest possible time. Have used their services previously and the customer service continues to exceed my expectations. If there’s a higher rating than Uber 5 stars, I’d give it to them.
- Rocky F.
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★★★★★
So happy with the service from the guys who came out to remove my old heater on Wednesday. I called and spoke to the very friendly Sarah, I explained that I needed it removed ASAP. Sarah went above and beyond to accommodate me and was able to book in a time the next day. The guys arrived on time, were super friendly and knowledgeable and even offered to cut a piece of wood to fit over the hole until it gets bricked. I will definitely be using Southside plumbing again, they are a wonderful family owned business and nothing is too much for them. Thanks so much guys!!!
- Rachael H.
★★★★★
Great customer service, very professional. Had a hot water system unit busy in the middle of the night. I contacted them and left a message. 7am on Sunday morning said they would be at mine in an hour to replace the whole unit. Will was very professional and great help replacing the unit. Very friendly bloke and a great asset to the team. Highly recommended these guys for anything plumbing related services.
- Christopher S.
★★★★★
Outstanding service. The team are responsive, polite and on time, I am super happy with the hot water unit installed last year.. They don’t try to sell you something you don’t need. I referred the owner of my parent’s rental to Southside when the hot water system seemed to have given up the ghost – they were there the next morning and repaired the unit which had been flooded by rain. They could have easily said that it needed replacing but did the right thing. Can not recommend highly enough.
- Zoe E.
★★★★★
The team at Southside Plumbing & Heating are always friendly & welcoming. They offer professional service, advice & quality products. I have been a returning customer of Southside Plumbing since 2007 & have highly recommended them to my family & friends over the years.
- Bree H.
★★★★★
Friendly service, honest and best prices around. Perfect installation with a great eye for detail. I would highly recommend them to anyone. Look no further! Thank you Lorraine, Leigh, Jack and team.
- Mars T.
★★★★★
Outstanding customer service from the entire Southside team right from getting an appointment at short notice, providing a competitive quote, installation went fine, government rebate plus the Cashback offer, all sorted in the fastest possible time. Have used their services previously and the customer service continues to exceed my expectations. If there’s a higher rating than Uber 5 stars, I’d give it to them.
- Rocky F.
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★★★★★
So happy with the service from the guys who came out to remove my old heater on Wednesday. I called and spoke to the very friendly Sarah, I explained that I needed it removed ASAP. Sarah went above and beyond to accommodate me and was able to book in a time the next day. The guys arrived on time, were super friendly and knowledgeable and even offered to cut a piece of wood to fit over the hole until it gets bricked. I will definitely be using Southside plumbing again, they are a wonderful family owned business and nothing is too much for them. Thanks so much guys!!!
- Rachael H.
★★★★★
Great customer service, very professional. Had a hot water system unit busy in the middle of the night. I contacted them and left a message. 7am on Sunday morning said they would be at mine in an hour to replace the whole unit. Will was very professional and great help replacing the unit. Very friendly bloke and a great asset to the team. Highly recommended these guys for anything plumbing related services.
- Christopher S.
★★★★★
Outstanding service. The team are responsive, polite and on time, I am super happy with the hot water unit installed last year.. They don’t try to sell you something you don’t need. I referred the owner of my parent’s rental to Southside when the hot water system seemed to have given up the ghost – they were there the next morning and repaired the unit which had been flooded by rain. They could have easily said that it needed replacing but did the right thing. Can not recommend highly enough.
- Zoe E.
★★★★★
The team at Southside Plumbing & Heating are always friendly & welcoming. They offer professional service, advice & quality products. I have been a returning customer of Southside Plumbing since 2007 & have highly recommended them to my family & friends over the years.
- Bree H.
★★★★★
Friendly service, honest and best prices around. Perfect installation with a great eye for detail. I would highly recommend them to anyone. Look no further! Thank you Lorraine, Leigh, Jack and team.
- Mars T.
★★★★★
Outstanding customer service from the entire Southside team right from getting an appointment at short notice, providing a competitive quote, installation went fine, government rebate plus the Cashback offer, all sorted in the fastest possible time. Have used their services previously and the customer service continues to exceed my expectations. If there’s a higher rating than Uber 5 stars, I’d give it to them.
- Rocky F.
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★★★★★
Can’t praise Peter highly enough when he attended to the installation of a hot water service at my elderly father’s property. Due to compliance reasons, the unit my Dad purchased (via Bunnings) couldn’t be installed, Peter organised and collected an alternative unit and handled all the associated paperwork. All done without fuss, nothing was too much trouble! Peter was extremely knowledgeable, personable and super patient. Highly recommend this company based on our interaction with Peter. Follow up of compliance paperwork with Mary was also a fuss free and pleasant interaction. 10/10 service all round from Southside Plumbing Heating and Cooling!
- Samantha W.
★★★★★
"Friendly, prompt and efficient service from making the booking to the service of my evaporative cooler
Would highly recommend"
- Dianne O.
★★★★★
We had a fault with our HWS. Called Southside at 4 pm. They arranged for Carl to attend next morning and he was able to identify and fix the issue within an hour. Now we have hot water again!
- Jeremy R. And Arlene M.
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★★★★★
Prompt and efficient attention to our requirements - installations all working well.
- Bill R.
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★★★★★
Easy to deal with & pretty quick to respond
- John M.
★★★★★
"I was super impressed with the short time it took for
Southside Plumbing to respond to my emergency request for a new hot water system as I was without hot water for 4 days. After a call to Southside at 10.00am, Peter arrived at my home by12.30pm and system was installed by 3.30pm. I would highly recommend this Company."
- Anne S.
★★★★
The work was done very quickly and for a good price
- Janet H.
★★★★★
"Second time I have had Southside install a reverse cycle aircon. I could not be happier with the whole experience - and I am hard to please.
Always kept informed, turned up as planned and completed the whole installation without any dramas. Would use them again for any of their services - without hesitation.
PS; I don’t usually do these requests but in this case I am making an exception,
Steve"
- Steve F.
★★★★★
"Prompt service. Turned up exactly when they said they would. Could not have been happier
Thank you"
- Jane P.
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★★★★★
The guts were very prompt and efficient. They were very thorough and friendly.
- Paul B.
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★★★★★
"Attended same day that I made the call.
Arrived when they said they would.
Luke was very polite and professional"
- Wendy M.
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★★★★★
Prompt clear and friendly service
- Julie L.
.★★★★★
"Very friendly staff
I am very happy with the work they carried out"
- Mr John L.
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★★★★★
Carl is very competent and informative. Also a personable, friendly and an all round professional. He has attended our place every time we have had any issues and has never failed to fix the problem.
- Mr W.
★★★★★
Arrived as planned and completed service without fuss. Your technician was polite and approachable.
- Paul G.
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★★★★
Same day delivery.
- Jia L.
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★★★★★
The Southside Plumbing guys are friendly and efficient.
Great job 👍
Thank you all.
LD
- Lari
★★★★★
Great service and wonderful technicians highly recommend this company and their service
- Cathy R.
★★★★★
We are happy with the job the boys did with the changeover to hot water service very prompt and efficient.Southside Plumbing were very prompt from our first phone call would recommend your business.Thank you Margaret and Lohan.
- Margaret S.
★★★★★
Very efficient to deal with. Quick assessment of site for replacement A/C. Quick receipt of quote. Quick install of the new unit. All staff were polite & helpful.
- Dave P.
★★★★★
GREAT COMMUNICATION, VERY FRIENDLY, PROMPT SERVICE, GREAT JOB, REASONABLE PRICING
- Anderson's Removal & Storage
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★★★★★
The Heater mechanics arrived on time. The weather was atrocious and they were unable to work on the heater outside but came back when weather improved on the same day and completed the job. great service!
- Peter S.
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★★★★★
The removal of our old gas central heating system and ducting and the installation of a new electric heating and cooling system went very smoothly, thanks to the efficiency of the great team at Southside. Five people arrived on time, and they were very professional and worked hard together as a team. Before they left, they removed all packaging and rubbish outside and cleaned up inside. We were impressed with their workmanship and friendliness, with special thanks to Will, Liam, and also to Sera in the office. We would highly recommend Southside.
- Pam W.
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★★★★★
Very professional and friendly service, both office and technicians.
- June L.
★★★★★
"Thanks Perer, Lucas, Ryan and his apprentice for doing such a great professional job removing and installing our new Dux hot water ststem.
Right from contact through Bunnings to Southside Plumbing and your electrical team the communication and installation worked like clockwork.
Your service and professionalism is much appreciated, will highly recommend you guys.
Kind Regards
Darrell and Sharon"
- Darrell P.
★★★★★
The man that serviced my air conditioner was great. Cleaned it thoroughly and checked it all out. Very happy we now can use it Thankyou
- Cathy O.
★★★★★
Very professional service. Return customer , and always happy with the services provided.
- Andrea M.
★★★★★
"Fast, friendly and good advice from order to installation.
Very happy customer.
Greatly recommend Dux and Southside Plumbing HC for a effortless easy way of HWS replacement.
Good job"
- Dux C.
★★★★★
On the day of my HWS installation, Southside Plumbing Heating and Cooling were quick, efficient and friendly.
- Dux C.
★★★★★
"A positive experience from the initial phone call to the office and to Peter and Lucas who actually did the HWS changeover work. The price was good too. Wouldn’t hesitate to call them again if I needed plumbing work.
Robert
Prahran"
- Robert
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★★★★★
Very happy with the work carried out. Installers very efficient and polite. Office staff cheerful and helpful. Thanks
- John S.
★★★★★
"Very good job Very polite and very good at explaining what he was doing
Thank you"
- Christine R.
★★★★★
Friendly, efficient, honest & fair pricing. Couldn’t ask for more
- Debbie H.
★★★★★
Very happy with the service always prompt very professional and friendly
- Valerie B.
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★★★★★
Great communication and the tradesmen were pleasant and friendly to deal with. The ladies in the office were helpful and attentive.
- Ellen D.
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★★★★★
Very Professional Team
- Douglas K.
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★★★★★
T h e two guys that installed my hot water unit were very professional. Polite and all round top tradesman.Cheers Ray
- Ray G.
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★★★★★
Plumber was great, very professional and got the job done well. Would highly recommend them.
- Michael R.
★★★★★
Thankyou for the 5 star service! Friendly, efficient and professional, Peter Dwyer made the installation of our Dux hot water system seamless!
- Dux C.
★★★★★
Efficient and friendly service
- Helen U.
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★★★★★
Karl arrived on time. Assessed the problem and was very efficient and courteous. Job well done
- Graham A.
★★★★★
I was contacted regarding a rebate. It was done within 1/2
- Monique F.
★★★★★
"Great service, great follow up, well priced, I can't fault any of it.
Thanks mostly to Shannon and the service guy (I didn't get his name) - absolutely superb.
Chris Fox."
- Chris F.
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.★★★★★
"The gentleman was very professional on time courteous and did a great job.
Will definitely use Southside Plumbing
again."
- Phil T.
★★★★★
I can highly recommend the company, the staff are friendly, extremely efficient, professional and knowledgeable. I would not go anywhere else for any heating and cooling services.
- Donna W.
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★★★★★
"Great service and friendly staff.
Prompt and punctual."
- Gary M.
★★★★★
The staff was punctuated and well skilled, the work was done in 30 minutes and problem solved.
- Robin X.
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Call 1300 669 555 for a free quote and advice on your hot water or air conditioning needs.






